Privacy Policy

LUXURY ROME TOUR PRIVACY AND COOKIES POLICY (last modified on 28/05/2018)

This Privacy and Cookies Policy (the “Policy“) refers to the website, www.luxuryrometour.com

The Website is operated by Movartis Limousine Service Soc. Coop. (“we“, “our” or “Movartis“), whose principal place of business is at 56 Poliziano Street, Rome IT.

This Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us, and applies to all of your personal data irrespective of the medium or method by which we obtained/received your personal data.

In this Policy, the term “personal data” means data relating to a living individual who is or can be identified either from the data or from the data in conjunction with other information that is in, or is likely to come into, our possession, and includes personal data as described in Data Protection Legislation (as defined below).

Please read the following carefully. Entering into this Website and providing your consent to our use of your personal data in accordance with the terms of this Policy indicates that the user has reviewed this Policy and has agreed to be bound by it as well as our Ts&Cs and Data Processing Terms. You will be required to expressly accept and consent to this Policy before we process your personal data. If you do not agree to these terms you must leave the Website immediately. We will keep a record of your consent in this regard. If you no longer consent to our processing of your personal data, you may request that we cease such processing by emailing info@luxuryrometour.com.

WHAT INFORMATION DO WE COLLECT?

We fully respect your right to privacy in relation to your interactions with the Website and endeavour to guarantee to be transparent in our dealings with you as to what information we will collect and how we will use your information. [Also, we only collect and use individual user details where we have legitimate business reasons. Information in relation to personal data collected by Irish entities is available on www.dataprotection.ie, the website of the Irish Data Protection Commissioner (“DPC”).

We will handle your personal data in accordance with Data Protection Legislation. “Data Protection Legislation” means the Data Protection Acts 1988 and 2003 and Directive 95/46/EC, any other applicable law or regulation relating to the processing of personal data and to privacy (including the E-Privacy Directive), as such legislation shall be amended, revised or replaced from time to time, including by operation of the General Data Protection Regulation (EU) 2016/679 (“GDPR”) (and laws implementing or supplementing the GDPR).

We only collect and use individual user details where we have your consent to do so, or it is necessary for the performance of a contract between us and you, or it is necessary for our legitimate interests and where we are legally entitled to do so under Data Protection Legislation. Where you have provided your consent to our collection and use of your personal data, you are entitled to withdraw such consent by notice to us.

HOW DO WE COLLECT INFORMATION FROM YOU?

IP addresses

We collect IP addresses from visitors to our Website (an IP address is a number that can uniquely identify a specific computer or other network device on the internet). This allows us to identify the location of users, to block disruptive use and to establish the number of visits from different countries. We analyse this data for trend and statistics reasons, such as which parts of our Website users are visiting and how long they spend there. [We may personalise the contents based upon the location of users] .

Cookies

A cookie is a small text file that is placed on your hard disk by a web server which enables a website and/or mobile app to recognise repeat users, facilitate the user’s ongoing access to and use of a website and/or the mobile app and allows the website and/or mobile app to track usage behaviour and compile aggregate data that will allow content improvements and targeted advertising.

We collate information on all the Website traffic that is represented in aggregate format through cookies. We use third parties such as Google Analytics to collect user information, including through the use of cookies (flash and non-flash) and web beacons. They help us to improve the Website and to deliver many of the functions that make your browser experience more user friendly. You can find a list of cookies we use and the purposes for which we use them in the tables below. A cookie will not provide us with personal data, therefore if you have not supplied us with any personal data you can still browse the Website anonymously.

Essential cookies

Certain cookies are necessary in order for you to use our Websites. These cookies are either ‘in-session’, which expire when you leave the Website, or kept for a short duration of up to 1 week. These cookies do not contain any personal data. However, you can delete them via your browser if you wish to, but this will restrict the functions that you’re able to carry out on our sites.

CookieTypePurposeExpires
myvisitEssentialPersonalise our website, and implement shopping cart featureAt end of session
recentlyVisitedEssentialDisplay recently viewed products1 week
SessionEssentialStore your website preferencesAt end of session
Live PersonEssentialProvide Live chat features with our customer support team1 day


Non-essential cookies

These cookies are usually supplied by our business partners and help us to filter out irrelevant messages or pop-ups and to make sure that we only display information that’s interesting and relevant to you. We also use some non-essential cookies for analytical purposes.

CookieTypePurposeExpires
Google AnalyticsTracking and analysisAnalyse and report on the use of our websiteUp to 2 years
VWOTracking and analysisTest performance of improvements to the website1 day
HotjarTracking and survey toolHotjar is an analytics and feedback tool to help understand how our website is used and improve usability.1 year
ListrakMarketingEmail Marketing PlatformAt end of session
SteelhouseMarketingDisplay Advertising1 year
Double ClickMarketingGoogle Advertising Suite1 year
BingMarketingSearch Engine Advertising1 year
FacebookMarketingSocial Media Advertising1 year
InstagramMarketingSocial Media Advertising1 year
LinkedInMarketingSocial Media Advertising1 year
TwitterMarketingSocial Media Advertising1 year

 

You should also be aware that there are cookies which are found in other companies’ internet tools which we are using to enhance the Website. You may see ‘social buttons’ during your use of the Website, including but not limited to Twitter, YouTube, and Facebook which enable you to share or bookmark certain web pages. These websites have their own cookies, which are controlled by them.

By entering the Website and accepting the terms of this Policy you are consenting to the use of cookies as described in this Policy (i.e. you are agreeing to the placement of cookies on your device unless you specifically choose not to receive cookies).

The ‘Help Menu’ on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as flash cookies, by changing the add-on’s settings or visiting the website of its manufacturer.

For more information about cookies and managing them including how to turn them off, please visit www.cookiecentral.com. However, because cookies allow you to take advantage of some of the Website’s essential features, we recommend you leave them turned on as otherwise you may not be able to properly experience the interactive features of the Website or other related websites which you visit.

HOW DO WE USE THE INFORMATION WE COLLECT?

We collect different types of information about our users for the following reasons:

  • to personalise the way our content is presented to you and to ensure that content from our Website is presented in the most effective manner for you and for your computer/device;
  • to help us to monitor and improve the services we offer, including the Website. As part of this, we may use and disclose information in aggregate (so that no individuals are identified);
  • to carry out any legal obligations arising from your interaction with the Website; and
  • to allow you to participate in interactive features of our service, when you choose to do so.

With your consent, we may also use your data to provide you with information about goods and services from third parties which may be of interest to you. By providing your consent, you agree to be contacted by such third parties.

We wish to remind you that this Policy applies to personal data that we collect/process through your use of the Website. It does not apply to any links to third-parties’ websites and/or services, such as third-party applications, that you may encounter when you use the Website. You acknowledge that the service that we provide may enable or assist you to access the website content of, correspond with, and purchase products and services from, third parties via third-party websites and that you do so solely at your own risk. We make no representation or commitment and shall have no liability or obligation whatsoever in relation to the content or use of, or correspondence with, any such third-party website, or any transactions completed, and any contract entered into by you, with any such third party and the use by any such third-party of your personal data. We do not endorse or approve any third-party website nor the content of any of the third-party website made available via the Website. We encourage you to carefully familiarize yourself with terms of use and privacy policies applicable to any websites and/or services operated by third parties. Please be aware that we are not responsible for the privacy practices of any third parties.

The personal data that we collect from you may be transferred to, and stored by Movartis. It may also be processed by staff of Movartis. By submitting your personal data, you agree to this transfer, storing or processing of your personal data by Movartis for the purposes set out in this Policy.

ARE THERE CASES WHERE WE MAY USE YOUR INFORMATION TO CONTACT YOU?

We may contact you:

  • for administration reasons related to the service to which you have purchased or signed up (e.g. to notify you that a particular service, activity or online content is unavailable, has been cancelled or suspended for maintenance, or in response to a question that you ask us);
  • to provide you with information about our services, activities or online content. You should only receive e-newsletters or similar correspondence and updates from luxuryrometour.com if you have agreed to in response to any contact you have made with us, e.g. on the checkout page, or on e-newsletter subscription forms, by email or via the ‘How to contact us’ facility. It will be made clear to you where you have these choices, for example, by providing tick boxes on the checkout page for you to decide whether you wish to receive e-newsletters, or clearly stating on the e-newsletter your subscription preference; and
  • to invite you to participate in surveys about our services (participation is always voluntary).

Where we wish to use your personal information in any other way, we will ensure that we notify you and get your consent first. You will be given the opportunity to withhold or withdraw your consent for the use of your personal information for purposes other than those listed in this Policy.

WHAT RIGHTS DO YOU HAVE?

As a data subject, you have the following rights under the Data Protection Legislation:

  • the right of access to personal data relating to you;
  • the right to correct any mistakes in your personal data;
  • the right to ask us to stop contacting you with direct marketing;
  • rights in relation to automated decision taking;
  • the right to restrict or prevent your personal data being processed;
  • the right to have your personal data ported to another data controller;
  • the right to erasure; and
  • the right to complain to the DPC if you believe we have not handled your personal data in accordance with the Data Protection Legislation.

These rights are explained in more detail below, but if you have any comments, concerns or complaints about our use of your personal data, please contact us (see ‘How to contact us’ below). We will respond to any rights that you exercise within a month of receiving your request, unless the request is particularly complex or cumbersome, in which case we will respond within three months (we will inform you within the first month if it will take longer than one month for us to respond). Where a response is required from us within a particular time period pursuant to Data Protection Legislation, we will respond within that time period.

Right to access to personal data relating to you

You may ask to see what personal data we hold about you and be provided with:

  • a summary of such personal data and the categories of personal data held;
  • details of the purpose for which it is being or is to be processed;
  • details of the recipients or classes of recipients to whom it is or may be disclosed, including if they are overseas and what protections are used for those oversea transfers;
  • details of the period for which it is held (or the criteria we use to determine how long it is held);
  • details of your rights, including the rights to rectification, erasure, restriction or objection to the processing;
  • any information available about the source of that data;
  • whether we carry out automated decision-making, or profiling, and where we do, information about the logic involved and the envisaged outcome or consequences of that decision making or profiling; and
  • where your personal data are transferred out of the EEA, what safeguards are in place.

Requests for your personal data must be made to us (see ‘How to contact us’ below) specifying what personal data you need access to, and a copy will be retained on your personnel file. To help us find the information easily, please give us as much information as possible about the type of information you would like to see.

If, to comply with your request, we would have to disclose information relating to or identifying another person, we may need to obtain the consent of that person, if possible. If we cannot obtain consent, we may need to withhold that information or edit the data to remove the identity of that person, if possible.

There are certain types of data which we are not obliged to disclose to you, which include personal data which records our intentions in relation to any negotiations with you where disclosure would be likely to prejudice those negotiations.

We are entitled to refuse a data access request from you where (i) such request is manifestly unfounded or excessive, in particular because of its repetitive character (in this case, if we decide to provide you with the personal date requested, we may charge you a reasonable fee to account for administrative costs of doing so), or (ii) we are entitled to do so pursuant to Data Protection Legislation.

Right to update your personal data or correct any mistakes in your personal data

You can require us to correct any mistakes in your personal data which we hold free of charge. If you would like to do this, please:

  • email, call or write to us (see ‘How can you contact us’ below);
  • let us have enough information to identify you (e.g. name, registration details); and
  • let us know the information that is incorrect and what it should be replaced with.

If we are required to update your personal data, we will inform recipients to whom that personal data have been disclosed (if any), unless this proves impossible or has a disproportionate effort.

It is your responsibility that all of the personal data provided to us is accurate and complete. If any information you have given us changes, please let us know as soon as possible (see ‘How to contact us’ below).

Right to ask us to stop contacting you with direct marketing

You can ask us to stop contacting you for direct marketing purposes. If you would like to do this, please email, call or write to us (see ‘How can you contact us’ below). You can also click on the ‘unsubscribe’ button at the bottom of the email newsletter. It may take up to 5 days for this to take place.

We will provide you with information on action taken on a request to stop direct marketing – this may be in the form of a response email confirming that you have ‘unsubscribed’

Right to restrict or prevent processing of personal data

In accordance with Data Processing Legislation, you may request that we stop processing your personal data temporarily if:

  • you do not think that your data is accurate (but we will start processing again once we have checked and confirmed that it is accurate);
  • the processing is unlawful but you do not want us to erase your data;
  • we no longer need the personal data for our processing, but you need the data to establish, exercise or defend legal claims; or
  • you have objected to processing because you believe that your interests should override our legitimate interests.

If you exercise your right to restrict us from processing your personal data, we will continue to process the data if:

  • you consent to such processing;
  • the processing is necessary for the exercise or defence of legal claims;
  • the processing is necessary for the protection of the rights of other individuals or legal persons; or
  • the processing is necessary for public interest reasons.

Right to data portability

In accordance with Data Protection Legislation, you may ask for an electronic copy of your personal data that you have provided to us and which we hold electronically, or for us to provide this directly to another party. This right only applies to personal data that you have provided to us – it does not extend to data generated by us.

The right to data portability also only applies where:

  • the processing is based on your consent or for the performance of a contract; and
  • the processing is carried out by automated means.

Right to erasure

In accordance with Data Protection Legislation, you can ask us to erase your personal data where:

  • you do not believe that we need your personal data in order to process it for the purposes set out in this Policy;
  • if you had given us consent to process your personal data, you withdraw that consent and we cannot otherwise legally process your personal data;
  • you object to our processing and we do not have any legitimate interests that mean we can continue to process your personal data;
  • your data has been processed unlawfully or have not been erased when it should have been; or
  • the personal data have to be erased to comply with law.

We may continue to process your personal data in certain circumstances in accordance with Data Protection Legislation.

Where you have requested the erasure of your personal data, we will inform recipients to whom that personal data have been disclosed, unless this proves impossible or involves disproportionate effort. We will also inform you about those recipients if you request it.

Right to complain to the DPC

If you do not think that we have processed your personal data in accordance with this Policy, please contact us in the first instance. If you are not satisfied, you can complain to the DPC or exercise any of your other rights pursuant to Data Protection Legislation. Information about how to do this is available on the DPC website at https://www.dataprotection.ie

OFFENSIVE CONTENT

If you post or send content which may reasonably be deemed to be offensive, inappropriate or objectionable anywhere on the Website or otherwise engage in any disruptive behaviour on any Movartis service, we may remove such content.

Where we reasonably believe that you are or may be in breach of any applicable laws, for example on hate speech, we may disclose your personal information to relevant third parties, including to law enforcement agencies or your internet provider. We would only do so in circumstances where such disclosure is permitted under applicable laws, including Data Protection Legislation.

DO WE PROTECT YOUR PERSONAL INFORMATION?

We do our utmost to protect user privacy through the appropriate use of security technology. We restrict access to personal data to employees, contractors and agents who need to know such personal data in order to operate, develop or improve the services that we provide. We ensure that we have appropriate physical and technological security measures to protect your information; and we ensure that when we outsource any processes that the service provider has appropriate security measures in place. However, the Website contains hyperlinks to websites owned and operated by third parties. These third party websites have their own privacy policies, including cookies. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.

We will implement appropriate technical and organisational measures to ensure a level of security appropriate to the risks that are presented by the processing of your personal data. In particular, we will consider the risks presented by accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to personal data transmitted, stored or otherwise processed.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of any data transmitted to our Website and any such transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. We are not responsible for any delays, delivery failures, or any other loss or damage resulting from (i) the transfer of data over communications networks and facilities, including the internet, or (ii) any delay or delivery failure on the part of any other service provider not contracted by us, and you acknowledge that the Website may be subject to limitations, delays and other problems inherent in the use of such communications facilities. You will appreciate that we cannot guarantee the absolute prevention of cyber-attacks such as hacking, spyware and viruses. Accordingly, you will not hold us liable for any unauthorized disclosure, loss or destruction of your personal data arising from such risks.

BREACH REPORTING

We will notify serious data breaches to the DPC without undue delay, and where feasible, not later than 72 hours after having become aware of same. If notification is not made after 72 hours, we will record a reasoned justification for the delay; however, it is not necessary to notify the DPC where the personal data breach is unlikely to result in a risk to the rights and freedoms of natural persons. A personal data breach in this context means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data transmitted, stored or otherwise processed.

We will keep a record of any data breaches, including their effects and the remedial action taken, and will notify you of any data breach affecting your personal data (which poses a high risk to you) when we are required to do so under Data Protection Legislation. We will not be required to notify you of a data breach where:

  • we have implemented appropriate technical and organisational measures that render the personal data unintelligible to anyone not authorised to access it, such as encryption; or
  • we have taken subsequent measures which ensure that the high risk to data subjects is not likely to materialise; or
  • it would involve disproportionate effort, in which case we may make a public communication instead.

WHO WE SHARE DATA WITH

We may disclose your personal information to any company or other corporate entity under the control and direction of Movartis.
As stated above, with your consent, we may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these. We reserve the right to access and disclose personal data in compliance with Data Protection Legislation.

We may also use service providers to help us run the Website or services available on the Website. Any third parties who access your data in the course of providing services on our behalf are subject to strict contractual restrictions to ensure that your data is protected, in compliance with Data Protection Legislation.

WHERE WE STORE YOUR PERSONAL DATA

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. By submitting your personal data, you consent to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Policy. The safeguards in place with regard to the transfer of your personal data outside of the EEA are the entry by us into appropriate contracts with all transferees of such personal data.

All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

RETENTION OF PERSONAL DATA

Any information that you provide to us will be kept and stored for such period of time as we deem necessary taking into account the purpose for which it was collected in the first instance, and our obligations under Data Protection Legislation.

In general, your personal data will be retained by us for only as long as is necessary for the processing set out in this Policy.

ONLINE PAYMENTS

We may collect financial information such as credit card information when a payment is made via the Website. We do not share this information with anyone outside of Movartis, other than other companies and individuals we employ to perform functions on our behalf such as sending mail and processing payments and this information will not be kept for longer than necessary for providing the services. Any such third party service providers will be subject to contractual provisions which safeguard the security of your personal data. Any such company or individual will have access to personal data needed to perform these functions but may not use such personal data for any other purpose.

If you choose not to progress with the order or your payment method fails, we may still hold the details placed with that order.

CHANGES TO THE POLICY

This Policy may be updated from time to time, so you may wish to check it each time you submit personal information to the Website. The date of the most recent revisions will appear on this page. If you do not agree to these changes, please do not continue to use this Website to submit personal information. If material changes are made to the Policy, we will notify you by placing a prominent notice on the Website. We will not process your personal data in a manner not contemplated by this Policy without your consent.

LEGAL INFORMATION AND HOW TO CONTACT US

The data controller (as defined in Data Protection Legislation) for the Website and services provided through the Website is Movartis, located at 56 Poliziano Street, Rome IT. If you need to contact us with regard to any of your rights as set out in this Policy, all such requests should be made in writing to Movartis, 56 Poliziano Street, Rome IT, or by email to info@luxuryrometour.com

Why Book With Us?

  • Best price guarantee
  • Customer care available 24/7
  • Hand-picked Tours & Activities
  • Hotel pickup and drop-off
  • Professional Local Guide
  • We create customized tours

Luxury Rome Tour
5.0
Based on 181 reviews
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Dave Broten
Dave Broten
15:07 06 Dec 22
We have had an excellent experience with luxury Rome tours. Very knowledgeable and accommodating... guides. Bashe has been amazing and aims to please. If there has been any change in plans needed, he makes the most of everything! Very knowledgeable. His love ❤️ of Italy is inspiring.read more
Sohib dh
Sohib dh
00:12 12 Nov 22
Our family took the Rome night tour with ghazuan driver tour guide on our first night in Rome.... First, it was a great way to force ourselves into the timezone. Second, it was the perfect way to start our trip to Italy! To see the Rome is amazing but to see it for the first time at night, it is BREATH TAKING!! Our driver tour guide, , was funny, friendly and incredibly knowledgeable. We thoroughly enjoyed our walk and stops along the way as we traveled to the we book also the Colosseum tour night The tour of the Colosseum itself was a wonderful experience. Being able to walk where the Gladiators once did was a gift my family and I will forever treasure. Thank you for an amazing start to my families "trips Thanks to all the staff of luxury Rome tour they make our holiday unforgettable 😍😎😆read more
Keith Peltier
Keith Peltier
08:58 02 Nov 22
Our family took the Rome night tour with ghazuan driver tour guide on our first night in Rome.... First, it was a great way to force ourselves into the timezone. Second, it was the perfect way to start our trip to Italy! To see the Rome is amazing but to see it for the first time at night, it is BREATH TAKING!! Our driver tour guide, , was funny, friendly and incredibly knowledgeable. We thoroughly enjoyed our walk and stops along the way as we traveled to the we book also the Colosseum tour night The tour of the Colosseum itself was a wonderful experience. Being able to walk where the Gladiators once did was a gift my family and I will forever treasure. Thank you for an amazing start to my families "trips Thanks to all the staff of luxury Rome tour they make our holiday unforgettable 😍😎😆read more
Charles Holloway
Charles Holloway
09:00 01 Nov 22
We did two tours with luxury Rome Tour. The first was at the Colosseum in the morning with ugenio... he is a great guide! He did shared so much interesting information and history of the whole area. We appreciated his love for Roman history and for keeping us entertained with his stories. It was a warm day, but well worth it!Mauro gave us a another great tour of the Vatican. What a beautiful place to visit. He is so passionate and showed us so many special statues, paintings, tapestries, and of course, the Sistine Chapel. We had a nice, small group which made the tour even better. They even gave us delicious pizza and drinks before leaving. I highly recommend LUXURY ROME TOUR.read more
Brouse
Brouse
20:11 24 Sep 22
By far the best taxi service ever in Rome! They picked us up at the airport, two days later took us... on our cruise, were there to pick us up from our cruise, and then two days later they took us back to the airport. I only used one car service company and that was them and by far the most professional, on time, courteous service company I have ever dealt with. Roberto and the three other drivers were all absolutely amazing! All arrived prior to the pick up time, cars are spotless! it was an absolute pleasure dealing with them. Would recommend them to anyone.read more
Ben Paul
Ben Paul
11:01 22 Sep 22
I connected with him for the shuttle service in Rome for both short and long trips before arriving... in Italy via WhatsApp. He was quick, professional and made quotes for each service. I was able to decide and reserve in advance during peak summer season. On the day of the trip or the day before, send a message and confirm the time and send your drivers on time. The cars were clean and the drivers were very professional and polite and spoke English. Our experience with this company was excellent and we will use their service again if we ever travel to Italy in the future and I will recommend my friends to visit Italy.read more
Erik Lucas
Erik Lucas
19:21 21 Sep 22
Our family took the Rome night tour with ghazuan driver tour guide on our first night in Rome.... First, it was a great way to force ourselves into the timezone. Second, it was the perfect way to start our trip to Italy! To see the Rome is amazing but to see it for the first time at night, it is BREATH TAKING!! Our driver tour guide, , was funny, friendly and incredibly knowledgeable. We thoroughly enjoyed our walk and stops along the way as we traveled to the we book also the Colosseum tour night The tour of the Colosseum itself was a wonderful experience. Being able to walk where the Gladiators once did was a gift my family and I will forever treasure. Thank you for an amazing start to my families "trips Thanks to all the staff of luxury Rome tour they make our holiday unforgettable 😍😎😆read more
Teresa Finley
Teresa Finley
14:25 21 Sep 22
Bruno went above and beyond and in addition to being prepared and on time - he was entertaining... and had great suggestions. I’m afraid any future driver will be a disappointment after having the “Bruno experience!” We love him!read more
Mona Bowers
Mona Bowers
11:10 20 Sep 22
It is the best company in Italy for tours and transfers. I am really satisfied with the... professional service of this team. Our tour guide was an experienced and knowledgeable guy. He gave a good account of the various histories of the Roman Empire from the beginning to the end. Prices are very reasonable compared to other places and will use their services again in the future.read more
Christy McManus
Christy McManus
10:48 19 Sep 22
The Roman city tour with Luxury Rome Tour was wonderful! We enjoyed our local guide who was... knowledgeable and helpful. Together, our driver and each guide provided us with excellent hospitality and kindness. Flexible and affordable, we would travel with City Tours again! 100% recommend.read more
Bakonyi Detti
Bakonyi Detti
16:34 12 Sep 22
By far the best taxi service ever in Rome! They picked us up at the airport, two days later took us... on our cruise, were there to pick us up from our cruise, and then two days later they took us back to the airport. I only used one car service company and that was them and by far the most professional, on time, courteous service company I have ever dealt with. Roberto and the three other drivers were all absolutely amazing! All arrived prior to the pick up time, cars are spotless! it was an absolute pleasure dealing with them. Would recommend them to anyoneread more
A Google User
A Google User
16:34 12 Sep 22
We did two tours with luxury Rome Tour. The first was at the Colosseum in the morning with ugenio... he is a great guide! He did shared so much interesting information and history of the whole area. We appreciated his love for Roman history and for keeping us entertained with his stories. It was a warm day, but well worth it!Mauro gave us a another great tour of the Vatican. What a beautiful place to visit. He is so passionate and showed us so many special statues, paintings, tapestries, and of course, the Sistine Chapel. We had a nice, small group which made the tour even better. They even gave us delicious pizza and drinks before leaving. I highly recommend LUXURY ROME TOUR.read more
Artur Koch
Artur Koch
18:11 11 Sep 22
Our tour of the Vatican--Sistine Chapel and St. Peter's was superb. Our tour guide Emanuele was so... knowledgeable and passionate about the locations. Really enjoyed her insight and extra stories after the Vatican Museum we go with bruno to have a fantastic city Rome tour foe 4 hours and we have amazing time he is enjoyable and professional driver tour guide we visit Rome from all the sides and we stop everywhere to get some pictures and we have the best Italian ice cream my and my family had a wonderful time with this company. Highly recommendread more
Brockmann. Agnes
Brockmann. Agnes
18:10 11 Sep 22
Our family took the Rome night tour with ghazuan driver tour guide on our first night in Rome.... First, it was a great way to force ourselves into the timezone. Second, it was the perfect way to start our trip to Italy! To see the Rome is amazing but to see it for the first time at night, it is BREATH TAKING!! Our driver tour guide, , was funny, friendly and incredibly knowledgeable. We thoroughly enjoyed our walk and stops along the way as we traveled to the we book also the Colosseum tour night The tour of the Colosseum itself was a wonderful experience. Being able to walk where the Gladiators once did was a gift my family and I will forever treasure. Thank you for an amazing start to my families ""trips Thanks to all the staff of luxury Rome tour they make our holiday unforgettable 😍😎😆read more
Sola A
Sola A
12:04 10 Sep 22
We loved our experience with luxury Rome Tour once again! We toured with them 3 years ago, and had... such a lovely experience, we came back for more. We did the early morning Vatican, Catacombs & Crypts, and Evening city tours The driver are fantastic and added so much context to the sites/art! It’s also an incredibly efficient way to see Rome if you’re short on time. Wouldn’t do it any other way!read more
Simone Brockhaus
Simone Brockhaus
10:42 24 Aug 22
Nice tour of the Colosseum! Something was like a dream. Our tour guide was extremely knowledgeable... and had a great sense of humor. Highly recommend! Everything showed up beautifully. Probably the best tour guide I've ever had. I recommendread more
Buddi Gou
Buddi Gou
16:22 23 Aug 22
Luxury Rome Tour is the best group in this city. The service was first class. Their guides were... very knowledgeable guides and very considerate. He was experienced in everything. Great place for the price. Highly recommended!read more
Charis Broadbent
Charis Broadbent
16:03 21 Aug 22
Mauro was our driver for the day and he was fantastic. We were picked up in a clean mini van with... water. His English was great. He gave us a detailed overview of everything we saw and where we were going. He drove us first to Florence and took us to many of the main sights and then on to Pisa. He was helpful, friendly and would highly recommend him. I have 4 kids and he was great with them as well. If we ever return I’d hire him again. Thanks for the great trip!read more
Chris Hahs
Chris Hahs
14:39 13 Aug 22
Mauro was an outstanding driver, not only was his knowledge of ancient roman civilization... plentiful, he showed us his passion for teaching others consistently throughout our time with him. He created a positive environment to learn of the beauties of Rome through his enthusiastic and charming demeanor. On top of that, he brought us to his favourite local cuisine and showed us the superior food found in Rome. Mauro was a very personable driver/tour guide and my family and I recommend choosing him for your next visit to the ancient city.read more
MPRS Property
MPRS Property
07:50 17 Jul 22
It was easy to work with Bruno. I connected with him for transport service in Rome for short and... long tours before arriving to Italy through WhatsApp. He was quick, professional and gave quotes for each service. I was able to decide and make reservations before hand during the high summer season. On travel day or day before he message and confirm time and sent his drivers on time. Cars where clean and drivers where very professional and courteous and spoke English. Our experience with this company was excellent and will use his service again if we ever come to Italy in future and recommend to my friends that may visit Italy.read more
Edrina Briscoe Conway
Edrina Briscoe Conway
15:30 08 Jul 22
Basheer was a great tour guide. We enjoyed the day immensely. He picked us up from the ship on time... and we saw all the sights in Rome that he had listed for the tour and more. We had a lovely lunch and later ice cream. In the afternoon we visited the catacombs, a unique experience. He is what we call in Ireland 'a gas man' (funny and entertaining). The tour was well worth it and we will book Basheer the next time we are in Rome.read more
Stacey Wood
Stacey Wood
18:48 07 Jul 22
I scheduled our transportation needs during our 14 day trip through Luxury Rome Tours. We had 6... different pickups with a group of 10 and the service was fabulous. Airport and cruise shuttle pickups were on time and in nice clean Mercedes vans with friendly drivers. Our last 2 pickups for transport to the airport were scheduled for days that the taxi's all decided to go on strike so was very glad we used this service for all our needs. Also, the communication with the owner pre, during and after the trip was excellent. I will also be passing their name onto our cruise coordinator as a recommended go to transportation service in Rome.read more
Chawna VOLKEN
Chawna VOLKEN
05:17 06 Jul 22
My husband and I visited Rome a few weeks ago and we could not have found a better tour guide than... Bruno. His knowledge and expertise is amazing. All our questions and needs were expediently answered and taken care of like a true professional. We look forward to going back to visit Rome and our good friend Bruno. We highly recommend Luxury Rome Tour.read more
Mike Arias
Mike Arias
12:58 29 Jun 22
Great service and always on time. We had a number of changes to our schedule and they where always... able to accommodate. We referred some friends and they too where extremely happy with the service.read more
Carmen Day
Carmen Day
23:10 20 Jun 22
I wish I could give 10 stars! We had a fantastic time with Bruno. Not only was he knowledgeable... about all of the sights we were taking in, but high energy, amiable, and courteous. We had a very limited amount of time in Rome due to the fact that our cruise ship was docked for one day only. And let me tell you, if you're trying to do Rome in 9 hours, this is the way to go about it. Bruno made sure we saw all the highlights, and we even had time to stop for a beautiful meal, an iced coffee, and souvenir shopping. We will 100% be booking with him again when we come back. THANK YOU, BRUNO 💜💜💜💜read more
Marcos Mestre
Marcos Mestre
08:53 15 Jun 22
We took a tour to Assisi and it was fantastic. Our driver Mauro was fantastic and very kind and... knowledgeable. We were set up with a tour guide, Maura, who was great and very informative! All around a great experience with our family.read more
Quek Hwee San
Quek Hwee San
05:03 31 May 22
My family and I had a great day out in Tuscany with Mauro, our driver and fantastic guide.We let... him suggest where we should go other than the factory outlet and everything turned out great.Thank you for the wonderful day.read more
Catherine DePonte
Catherine DePonte
11:08 17 May 22
Perfetto! Three days in a row we had a wonderful time with Bruno and the tours he arranged for our... group! Naples/Capri/Pompeii, Rome, and Pisa/Florence. Magnifico! Bruno never disappoints! My family had the pleasure to meet him 6 years ago on our trip to Rome and was thankful to connect with him again for our cruise with our great friends this month! We had the best time, food, views, laughs, and experiences! #lovebruno #luxuryrometourread more
Ed Mehmel
Ed Mehmel
09:09 15 May 22
Bruno did an amazing job showing us around the city and arranging a wonderful lunch
Wayne Stearns
Wayne Stearns
08:08 12 May 22
Bruno is the best! He made seeing Rome a breeze. Took us to all the sites, got us some of the best... pizza we ever ate and made us laugh all day long. Got us to and from Rome on time to catch our cruise ship. Thank you Bruno!read more
Jacob M
Jacob M
23:39 11 May 22
Bruno was fantastic, he made us feel like family. Always professional, but still very funny. He... made our drives really enjoyable. We can’t wait to go back!read more
Debarghya Chatterjee
Debarghya Chatterjee
20:05 28 Apr 22
Bruno took very good care of us in Roma. Highly recommended!
Kiki King
Kiki King
21:34 11 Apr 22
Buon Giorno!We spent 4 days in the magnificent city of Rome! Sometimes simply speechless!However,... we had booked a tour with luxury rome tour and were guided by the very charming tour guide Bruno.He showed us the most intersting sightseeing and explained us its backgrounds, short and on point.Furthermore, he invited us for some amazing tasted Pizza & Tiramisu, we probably would not have found by our own and heIn summary, we had a great time together, informative and lot of laughings!Grazie Mile!Ps.Bruno has a very good sense for taking picutres and recording videos, too!read more
Mike Villanova
Mike Villanova
12:56 18 Mar 22
My Daughter and I have used Bruno's service to transfer from the airport to our hotel/residence... many times. He has gone above and beyond ensuring flights are met. But where Bruno really shined was on his day tour from Rome to the Amalfi coast. He set the itinerary understanding we wanted a tour of Pompeii. Bruno arranged for a private tour of Pompeii and then drove us down the Amalfi coast to Positano. He accommodates any requests and ensures that the trip is more than meeting expectations. By the end of the day he felt like family. You cant go wrong using his service.read more
Jill Villanova
Jill Villanova
09:14 15 Mar 22
Best tour ever! Treated as VIPs, such a fun day!
James Marks
James Marks
18:56 25 Dec 21
Bruno is the man! Great service at a great price, knowledgeable drivers who aim to give you the... best possible experience.read more
m flaquer
m flaquer
06:28 24 Oct 21
The trip was a great expirience, we chose the trip to Pompey and naples, just check the weather... ahead because it rains a lot. the car was clean and in great shape, almost new. The driver Bruno is highly ethical, professional and extremely friendly. They also have many different options for other private tours. No doubt we will use their service again...read more
Becky Feola
Becky Feola
21:55 29 Sep 21
Bruno was truly wonderful! My husband has mobility issues and we were struggling to get around... Rome when I called Bruno’s number. From day one, he went out of his way to make sure we had a ride whenever we needed it. But the most fantastic surprise was when he offered to pick us up and take us to a favorite restaurant of his in Castel Gandolfo. Bruno waited there while we had a romantic dinner on a private balcony and then took us back to our room. He was generous of his time and spirit. He truly enhanced our vacation. Rick and I feel like we made a friend and I recommend him to anyone that wants a professional and thoughtful person to work with!read more
Liana S
Liana S
10:24 29 Sep 21
Luxury Rome Tour with Bruno was more than wonderful! Truly an amazing & exceptional experience! We... wanted to see the sights, but also experience the best of Rome - see the hidden gems. Bruno did not disappoint! He spoke with us, listened & took us to places we wouldn’t have known to ask about. Aside from the tour, Bruno was available for all of our transportation needs & far more! We were very lucky to have met him. It was like having a family friend in Rome. If you want personalized, professional & exceptional service I highly recommend Bruno!read more
Sabrina Buchanan
Sabrina Buchanan
05:54 02 Sep 21
Riding with this service was effortless, making our early morning commute super easy. Our driver... was incredibly welcoming, knowledgeable and just a joy to be around!He helped us find our correct terminals and the car itself was the coolest, nicest taxi cab I’ve ever been in!Highly recommend!read more
_ Mxjesty
_ Mxjesty
13:19 27 Aug 21
Outstanding service and courtesy. The best way to visit Rome treated as a VIP but with the right... price. Surely high recomended. Soniaread more
Appartamento Bollo
Appartamento Bollo
09:48 05 Nov 20
i booked the airport FCO transfer Monday , and really i wished the "journey" with that car could... have not finished. Were 30minutes of a sweet detachment from reality ...comfort , nice music and Bruno the driver very good vibe person.Highly recommend the service .and hopefully was an Arrivederci .read more
Fabrizio Mania
Fabrizio Mania
08:54 07 Aug 20
Honestly i never had a tour like this, simply amazing if you want to see and feel the real taste of... rome you must book a tour with bruno, he is really professional and gentle, very good english and amazing car, that'all you need for a great experience.read more
Akram Elghannam
Akram Elghannam
22:57 28 Jul 20
Nice service and one of the best tours with Bruno this man is so kind and the service was so... amazing really.. we had a nice tour with him in rome and from rome to one of the most beautiful cities in Italy "venice" really it was a nice time and we spent a nice holiday over there with a nice service.read more
MN Master
MN Master
15:32 17 Jan 20
We have book a full day tour in rome whit italy in tours. We have a amazing tour day and we realy... enjoyed to visit rome whit bruno driver and tour guide. The van was realy luxry and confortable.Bruno was the best driver we meet in rome. when we come back to italy we will call you bruno. thanks alotread more
Jerold Needelman
Jerold Needelman
07:11 11 Dec 19
Bruno was the best! Prompt, pleasant & helpful. Used him twice while in Italy. Would definitely use... him again. Great guy. You have a really good person working for you. Don’t lose him!read more
Karim Sabry
Karim Sabry
18:17 08 Dec 19
Had an amazing trip with Bruno! Really knowledgable of the areas we visited, and got us seats at... the most wonderful places with great views. We had a wonderful trip with him to the castelli Romani. Would definitely use his services in the future!read more
Ali Hossain
Ali Hossain
06:01 09 Sep 19
Bruno was fantastic and very resourceful in dealing with my last minute request. At less than one... day's notice, he organised a memorable full day itinerary with a 7 am start so that we could see the main sites without obstruction and a private tour guide to the Vatican museum with an afternoon lunch by the beautiful Castel Gondolfo.Very personable and friendly. Would definitely recommend and will use his services again when I visit Rome or other places in Italy.Grazi mille Bruno! Un abbraccio da Dubairead more
Ahmed Raed
Ahmed Raed
21:26 19 Aug 19
The best tour guide in rome because he know everything and everywhere in Italy. I guarantee for you... will spend a very nice holiday with him like what I did with my family. The price was awesome and driver was funny.read more
Venktesh Naidu
Venktesh Naidu
07:14 30 Jul 19
The best tour operator in Rome, the guidance and quality of service provided by their team is... excellent.... Apart from tour knowledge Bruno help us with details of local areas and he is interested person who keeps on make you laugh and enjoy the best ????read more
karim al shaar
karim al shaar
11:06 24 Mar 19
Great and fantastic expriance we have best time and holiday with the company of bruno Good driver... and nuce cars We visit everwhere and bulruno take us to the best resturante and lovely ic cream The full day in amalficost was incredible And tivoli was wow I really enjoyed and i fell gery happy with my family We was in 6 person and we have a luxury van for all Thanks bruno we love you ? I will tell all my friend abput my experienceread more
Nathalie Haddad
Nathalie Haddad
14:47 11 Mar 19
Bruno is the best. He is very kind and we have lovely time with him and he is very funny We book... Pompeii tour and Florence tour Liya was really great experience highly recommend thanks a lot Bruno we love youread more
fauzi oji
fauzi oji
04:50 27 Feb 19
Holla bruno, its me Fauzi and Meynar from Indonesia. Bruno was just great and such a funny guy with... bunch of humours and lots of energy. Always on time. Excellent service, really recommended.We ride a Great luxury comfort van, its a Mercedes benz V class.We had more place to see, Bruno took us to our requested tourism objectsread more
Basheer Takko
Basheer Takko
12:46 31 Aug 18
Great service and great experience we have a fantastic fantastic tour with Bruno Was amazing... really enjoyed Highly raccomandread more
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